- By JE Business Desk
- Wed, 22 May 2024 05:19 PM (IST)
- Source:JND
Artificial intelligence (AI) in e-commerce is about using data to generate insights and take actions that improve the consumer experience and increase revenue. By providing intuitive artificial intelligence (AI) solutions that easily interface into current e-commerce systems, Paxcom improves this process. Without requiring a high level of technical know-how, Paxcom's AI solutions enable businesses to interact meaningfully with their customers through personalized product recommendations and intelligent chatbots.
Paxcom, founded in 2014, utilizes analytics, machine learning (ML), and artificial intelligence (AI) to improve business strategies across various sectors. Paxcom offers solutions that enhance decision intelligence and operational efficiency, helping organizations make better data-driven decisions. With a focus on innovation and client success, Paxcom supports businesses in leveraging their data to effectively respond to the evolving demands of the digital age.
How AI Helps in Different Industries
For example, Starbucks can now estimate when customers will place their next order using its app and artificial intelligence technology. The company increased the functionality of its application by leveraging marketing and artificial intelligence in e-commerce. Bottomless Brew is their AI technology that helps with personalization, retail management, and inventory management.
Consumers are increasingly interested in skincare products, indicating a shift toward more conscious choices. According to the Economic Times, the worldwide beauty and personal care e-commerce market would increase by USD 60.7 billion, 52.47%, between 2023 and 2028. Brands are now using automation tools to combine online and offline interactions seamlessly. Today, AI-powered analytics play an essential role in understanding consumer behaviour. In addition, beauty firms are embracing cutting-edge technologies like WEb3, the metaverse, and AI to stay up-to-date with the latest advancements. These tools are revolutionizing product development, marketing, and the user experience. Brands may enhance their products in real-time, meet customer wants proactively, and stay ahead of the competition by continuously analyzing and adjusting to the information obtained from these technologies.
Companies use AI to deliver customized product recommendations, which has been crucial to their success. AI-driven systems comprehend customer demand and preferences to provide tailored suggestions. AI is employed to improve the customer experience, such as making smarter substitutions in online grocery orders and recognizing customer preferences in shopping apps to enhance decision-making for product availability.
AI is expected to significantly impact the global economy, potentially contributing $15.7 trillion by 2030. The continued advancement of AI technology in 2024 presents significant opportunities for the e-commerce sector, requiring businesses to adapt to these trends to remain competitive and deliver exceptional shopping experiences.