• Source:JND
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Sanchar Saathi App: Apple has reportedly declined to comply with the Indian government’s directive to pre-install the 'Sanchar Saathi' app on mobile handsets. However, both Apple and Samsung are expected to engage in discussions with the government to find a compromise on the pre-installation mandate.

However, Apple might discuss the Sanchar Saathi app directive and look for a potential compromise with the government. The company may not be able to meet the requirements of the order in its current form, an industry source told PTI. As per the reports the tech giant Apple will present its concerns to the Indian government.

The Department of Telecommunications (DoT) has ordered mobile handset manufacturers and importers to ensure that all new devices are shipped with the app pre-installed, according to an order issued on November 28, 2025. Additionally, existing handsets should receive the app through a software update. The app is designed to track stolen phones, block them, and prevent their misuse.

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According to the order, mobile phones manufactured or imported into India within 90 days of the directive must have the app pre-installed. Manufacturers and importers are required to report their compliance to the DoT within 120 days.

Samsung is also reviewing the order, and sources cited by PTI suggest it may consult with the government before proceeding with implementation. Neither Apple nor Samsung responded to emails requesting comments.

Anupam Shrivastava, former CMD of BSNL and Independent Director at Lava International, supported the government's initiative, calling it a necessary step to tackle mobile handset fraud and strengthen national telecom security. "While it imposes a significant compliance burden on manufacturers, it is crucial for the DoT to clarify the app's data access and usage policies to address privacy concerns," Shrivastava said.

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The government's move to mandate the pre-installation of the app has sparked political controversy, with the opposition raising questions about the motives behind the directive.

The Sanchar Saathi app aims to improve telecom resource security and prevent the sale of counterfeit handsets. To ensure transparency and user trust, the Department of Telecommunications has specified that the app must be easily accessible and fully functional when the device is first used or set up, without restrictions or disabling of features.

( With inputs from Agencies)

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