• Source:JND
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An Army official assaulted four of SpiceJet's staff at the boarding gate of flight SG-386 from Srinagar to Delhi on July 26, after staff demanded payment for 16 kg luggage, more than double of permitted 7 Kg weight. The officer thrashed employees over extra cabin charges, leading to staff suffering a broken Jaw and spinal injury. 

The airline said that it has filed a police complaint and has also written to the Ministry of Aviation, as it has decided to put the army officer on a no-fly zone. The army officer has been charged with 'murderous assault', ANI reported

According to the statement of the airline, reported by the News agency ANI, the army officer attacked staff with punches, repeated kicks and a queue stand. “One SpiceJet employee collapsed unconscious on the floor, but the passenger continued kicking and hitting the fainted employee. Another staff member suffered bleeding from the nose and mouth after receiving a forceful kick to the jaw while bending down to assist the colleague who had fainted,” the airline added in its statement. 

"When politely informed of the excess baggage and asked to pay the applicable charges, the passenger refused and forcefully entered the aerobridge without completing the boarding process - a clear violation of aviation security protocols. He was escorted back to the gate by a CISF official," SpiceJet said in a statement.

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"At the gate, the passenger grew increasingly aggressive and physically assaulted four members of the SpiceJet ground staff," it added.

In the viral video army officer is seen attacking the staff with an information board used at the check-in gate. A CISF personnel is seen trying to handle the situation while the army officer grows even more aggressive. 

“The injured employees were rushed to the hospital and remain under treatment for the grievous injuries sustained," the airline added, detailing the injuries sustained by staff.  

“SpiceJet strongly condemns any act of violence against its employees and will pursue this matter to its fullest legal and regulatory conclusion," the airline has said.