- By Raju Kumar
- Sat, 20 Sep 2025 08:00 AM (IST)
- Source:JND
Gurugram Cyber Crime: Gurugram Police busted a call centre of a bank loan recovery agency. The officials on Friday said they have arrested eight people, including seven women and the call centre operator.
According to police, the call centre staff used to harass people by abusing them, sending obscene voice notes and making repeated auto calls. Police, during a raid, recovered 10 mobile phones, 26 SIM cards, a dialer machine and a laptop from the premises.
The officials said they had received a complaint about the call centre, after which they conducted a raid. On September 12, a woman filed a case against the firm, alleging being harassed through abusive calls, foul language and repeated auto calls from different numbers for loan recovery.
An FIR was registered at the cyber-crime police station (east) based on her complaint. During investigation, the police team raided the call centre in Dabdi, Delhi, on Tuesday and arrested the accused -- Gazala Praveen (20), Isha Verma (24), Kahkasha Bano (26), Mauris Sinha (26), Mukesh Chauhan (35), Reena Bisht (28), Roshni (27) and Rosy (23).
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Call Centre Used To Get 17 Per Cent Commission
Mukesh revealed that he received 17 per cent commission from the bank for loan recoveries, of which 3 per cent was given to the women employees, along with a monthly salary of Rs 15,000, the officer said. "We are questioning the accused," he added.
"The accused repeatedly called loan defaulters or their relatives, used filthy language and sent obscene voice notes. Those who resisted were harassed through auto calls from different numbers," he added.
(With PTI inputs)