• Source:JND

What began as a Snapchat outage has rapidly expanded into a wide-reaching disruption affecting several popular online platforms, including Roblox, Canva, Duolingo and Perplexity. Amazon Web Services (AWS), the server giant which supports much of global internet infrastructure, seems likely to be at fault; they have acknowledged the issue and stated they'll investigate further.

AWS Outage Takes Down Multiple Platforms

According to Downdetector, user reports surged across multiple services within hours. AWS confirmed on its Service Health Dashboard that certain regions, including US-East-1, are facing service disruptions that are impacting “multiple dependent platforms”.

This explains why so many unrelated apps are simultaneously affected — most of them rely on AWS servers to handle logins, uploads, and data syncing.

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Snapchat: The Worst Hit

Snapchat users were among the first to report issues. Out of 11,000+ reports,

- 91% couldn’t log in,

- 6% faced upload failures, and

- 3% reported feed loading issues.

As of now, users continue to face login failures, though some have reported intermittent recovery.

Roblox and Canva Also Affected

Gaming platform Roblox saw over 3,000 outage reports. Roughly 62% of users couldn’t connect to game servers, 26% faced gameplay interruptions, and others struggled to access the website altogether.

Canva – the popular design platform – has also experienced significant downtime earlier this day, with reports decreasing from 500+ to under 200, suggesting partial recovery but users are still experiencing slow load times and random error messages.

Other Platforms Impacted

Emerging AI platform Perplexity recorded roughly 300 user complaints related to login and app access issues. Meanwhile, Duolingo users reported lessons failing to load or progress properly - disrupting daily streaks and practice sessions.

What Happens Next

AWS engineers are currently conducting investigations to ascertain the source of disruption, with most affected services slowly returning to full functionality; full recovery may take several hours depending on regional factors.

At this time, if your favourite app is unavailable to you, AWS may be responsible. Therefore, the best course of action would be to wait for official confirmation from affected platforms before trying multiple login attempts or reinstallation attempts.

At first glance: Amazon Web Services' (AWS) outage has brought down several major online platforms in a show of dependency that once again underscores how interdependent the internet has become on a select few cloud providers.

What happened

What initially seemed to be an outage limited to one app has mushroomed into an issue with internet infrastructure that impacts major online services such as Snapchat, Roblox, Canva and Duolingo.

According to outage-tracking firm Downdetector and major news sites, the root cause is a problem at Amazon Web Services (AWS) – the large cloud-services provider. AWS itself acknowledged “increased error rates and latencies” in multiple services, particularly in the US-East-1 region.

Which services are impacted

Snapchat: Users report login failures (~91% of reports), upload issues (~6%), and feed problems (~3%) in India.

Roblox: Around 3,000+ reports where ~62% cannot connect to servers and ~26% face gameplay disruptions.

Canva: Reports dropped from ~500 to ~190, but many users still face errors.

AWS: The cloud platform itself logged many incidents, with major service disruption flagged.

Why this matters

Many online platforms rely on AWS to handle backend services like authentication, data storage and server hosting. When AWS suffers a major disruption, it can ripple across all dependent apps.

The fact that it’s AWS (and not just one specific app) shows how interconnected and dependent many major services are on a handful of cloud providers.

It also means even services you don’t expect might have trouble (e.g., smart-home assistants, streaming services, banking apps).

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All Impacted Apps and Services

Here is the list of all the apps and services affected due to AWS outage:

Amazon.com

Prime Video

Alexa

Robinhood

Snapchat

Perplexity AIVenmo

Canvas by Instructure

Crunchyroll

Roblox

Whatnot

Rainbow Six Siege

Coinbase

Canva

Duolingo

Goodreads

Ring

The New York Times

Life360

Fortnite

Apple TV

Verizon

Chime

McDonald’s App

CollegeBoard

Wordle

PUBG Battlegrounds

OpenAI

Vimeo

Twitch

Shopify

Google Maps

Claude (Anthropic)

Cursor

Dialpad

Microsoft Azure

reCAPTCHA

YouTube

Gmail

Khan Academy

NPM

Dragon Ball

AT&T

DoorDash

Spotify

Google Cloud

Discord

Google

Google Meet

Character.AI

Rocket League

Cloudflare

Google Nest

Pokémon Trading Card Game

FuboTV

HighLevel

Box

Etsy

Google Drive

Mailchimp

What you can do

If an app you rely on is acting up, check whether it’s a broader outage (via sites like Downdetector).

Be patient: in many cases the disruption will get resolved once the cloud provider stabilises.

Avoid repeatedly uninstalling or re-installing apps which may not help if the root issue is infrastructure-side.

For businesses: have fallback plans if you depend on single cloud providers; redundancy can help mitigate this risk.

In short: the issue isn’t just Snapchat — it’s a cloud-services problem at AWS pulling down multiple popular platforms simultaneously. We’ll keep watching for updates on how quickly full recovery happens and whether AWS gives more details on what caused the disruption.

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