CHATGPT usually turns heads for the great things it can accomplish. However, it made headlines for a ban in Italy. Reports suggest, OpenAI, the brain behind the chatbot, is working to bring that ban down. The AI company plans to propose measures to remedy the concerns of Italy's data protection agency Garante, Reuter reported.
Last week, the chatbot was banned in Italy as Garante was suspicious of the "breach of privacy rules" of users. The AI think tank was accused of not checking the age of the users and not having legal backing for its personal data collection and storage.
The data protection agency, by no means, was halting AI innovations but was serious about rules and the privacy of Italian and European citizens, it shared on Thursday. In the video conference in the presence of Sam Altman, CEO of OpenAI, the company pledged to bring more transparency about how it handles user data collection and their age verification, Reuters reported, citing Garante.
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The remedy proposal sent by the company will be evaluated by Garante. The process could take "several days" a source akin to the matter said.
OpenAI, in a blog, shared its approach to AI safety. "We believe that powerful AI systems should be subject to rigorous safety evaluations. Regulation is needed to ensure that such practices are adopted, and we actively engage with governments on the best form such regulation could take," it said.
It further adds, "We don’t use data for selling our services, advertising, or building profiles of people—we use data to make our models more helpful for people. ChatGPT, for instance, improves by further training on the conversations people have with it."
The company adds it is working to remove personal information wherever possible from the training data, optimise models to freeze requests of data collection of individuals and delete it from the system.
The Italy chapter of OpenAI has sparked the interests of regulators in Europe who are studying measures to be adopted for chatbots and if they need to act stricter. Earlier, Garante banned Replika from using the "personal data" of users in Italy.