- By Vikas Yadav
- Sun, 21 Jul 2024 08:33 PM (IST)
- Source:JND
Microsoft Windows faced a disruption on Friday due to a CrowdStrike update. In a recent move to curb the damage, the tech giant has unveiled a recovery tool to let IT admins expedite the repair of Windows devices impacted by the CrowdStrike Falcon sensor issue. The USB tool prepares a bootable drive that can be used to repair a host easily.
According to Microsoft's Intune Support Team, the host PC should have a minimum of 8GB of space and administrative controls to run the tool. Plus, a USB drive with a minimum of 1GB space is a prerequisite and a BitLocker recovery key of the impacted system may be required in select cases. Here are the steps you can utilise to repair an affected machine.
Also Read: Microsoft CrowdStrike Update Affected Under 1% of Total Windows PCs; Details Inside
Microsoft Windows CrowdStrike Issue: USB Recovery Tool
Step 1: Download the signed Microsoft Recovery Tool from the link: https://go.microsoft.com/fwlink/?linkid=2280386
Step 2: Extract the PowerShell script from the file
Step 3: Now run 'MsftRecoveryToolForCS.ps1' via an elevated PowerShell prompt
Step 4: Download and installation of ADK will begin, which may take some time
Step 5: Users will be prompted to select a driver directory for image import
Note: Microsoft recommends "you select 'N' to skip this step. Some devices may need specific keyboard and/or mass storage drivers". However, 'N' will be sufficient in most cases.
Step 6: Now plug the USB drive and enter the drive letter
Step 7: After tool creation is successful, unplug the USB from the system
Microsoft Windows CrowdStrike Issue: How To Fix?
Step 1: Insert the USB drive on the affected system
Step 2: Restart the Windows device and enter the BIOS of the PC
Step 3: Boot from the selected USB drive and continue
Step 4: The tool will run automatically (if BitLocker is enabled, the user may have to enter the recovery key)
Step 5: After the remediation scripts successfully run on the device, reboot the system normally
For context, the script lets the user skip the requirement to boot into Safe Mode and the process to delete the affected CrowdStrike file manually.
