- By Akansha Pandey
- Thu, 13 Nov 2025 06:02 PM (IST)
- Source:Jagran News Network
Under the skilled guidance of the Chief Minister, the Transport Department has launched a significant digital initiative to prioritise citizen convenience. A new WhatsApp-based chatbot service has been activated, allowing people to access transport-related services easily and transparently from their homes.
The objective of this initiative is to provide simple, accessible, and transparent services to all citizens.
Key Services And Features
Through this chatbot, users can obtain information and services directly on their mobile phones, including:
- Driving Licences
- Vehicle Registration
- Tax Payments
- Fitness Certificates
- Permits
- Other related services
This new system aims to eliminate the need for citizens to visit transport offices unnecessarily.
How To Use The Service
- Save the mobile number 8005441222 to your phone's contacts.
- Open WhatsApp and send a message with "Hi" or "Namaste" to this number.
- The chatbot will automatically assist with the next steps and provide the relevant information within moments.
Also Read: Lucknow: Power Complaints On 1912 To Get Faster Fix With New 'Help Vans'
24 By 7 Availability And 'Digital India'
The Transport Department stated that this service will be available 24 by7, providing users with fast, secure, and reliable information through a digital medium. This initiative is a major step towards making citizen services more accessible through technology, in line with the 'Digital India' campaign.
Also Read: Uttarakhand STF Nabs Fake CBI Officer In Bengaluru For Rs 87 Lakh 'Digital Arrest' Fraud
The department has appealed to the general public to make maximum use of this new WhatsApp chatbot service and to provide feedback on their experiences so that the service can be further improved.
