- By Aditya Pratap Singh
- Tue, 23 Jan 2024 01:12 PM (IST)
- Source:JND
Groww Glitch: Trading and Investment platform 'Groww' told distressed users that the trading platform is working now as the technical issue, which caused an outage, has now been resolved.
In a reply to a user on X 'Groww Team' confirmed that the technical glitch has been resolved now and users can now initiate their action using the app or browser.
"Hello, Thanks to your unwavering support and patience, the issue has been resolved now," Groww Team wrote on Twitter.
Hello,
— Groww (@_groww) January 23, 2024
Thanks to your unwavering support and patience, the issue has been resolved now.
Earlier, in the morning, the users of the trading platforms were witnessing a glitch as they were logging into the platform. Many users took X (formerly Twitter) to express their concerns, Many of them even asked for compensation for their losses.
A user complained that he wanted to buy shares but the app showed 'no fund' in wallet despite he had funds.
"This is a fraud @_groww I want to buy a share immediately but it is showing zero balance...," a user posted on X.
This is a fraud @_groww
— Ahmed Gufran Farooqui (@gfr_writes) January 23, 2024
I want to buy a share immediately but it is showing zero balance...🙄#groww pic.twitter.com/49Mvs613bs
Expressing anger against the company for its irresponsible behaviour, a user urged Groww to at least inform how long it would take to fix the problem.
"Have some shame @_groww. At least notify your users by WhatsApp or any channel how long it will take to resume the services. What an irresponsible behaviour by the company," the user wrote on X
Have some shame @_groww . Atleast notify your users by watsapp or any channel that how long it will take to resume the services.
What a irresponsible behavior by company.
#groww— Think Wisely (@ThinkWisely5) January 23, 2024
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