- By Chetna Shree
- Tue, 08 Jul 2025 08:51 AM (IST)
- Source:JND
Saheli Smart Card: In a bid to modernise the city’s transport system, the Delhi Chief Minister, Rekha Gupta, announced the launch of the Saheli Smart Card, replacing the current paper-based ticketing system. The Saheli Smart Card is a personalised travel pass with the holder’s name and photograph, which will allow women and transgender residents of Delhi aged above 12 to travel for free in all DTC and Cluster buses. The personalised Saheli Smart Cards will be issued under the National Common Mobility Card (NCMC) framework.
The Smart Cards will support recharge and top-up features, enabling use on other modes of transport as well. Though the government will not charge commuters for travel, the bank may levy a nominal issuance and maintenance charge as per its policies.
The Delhi government has invited expressions of interest from banks and financial institutions for the issuance of the cards.
Who Can Apply For Saheli Smart Cards?
Unlike the current paper-based pink ticket system, Saheli Smart Cards will feature the holder’s name and photograph, preventing misuse of the ticket. To apply for Saheli Smart Cards, the applicant should be a bona fide resident of Delhi, aged 12 or above and should have valid address proof.
“To obtain the digital card, applicants must be bona fide residents of Delhi, aged 12 years or above, and have valid proof of address. They must register online through the DTC portal, select a participating bank, and complete full KYC verification at the chosen bank branch,” an official said.
Once the KYC process is completed, the Saheli Smart Card will be dispatched to the applicant’s registered address by the bank. The card will be activated through the Automatic Fare Collection System (AFCS) of DTC before use. Though the card can be used in other modes of transport as well, the free travel benefit is restricted to DTC and Cluster buses.
“No card will be issued directly by DTC. Registration is completely online through the DTC portal, and cards are issued only after full KYC verification by the selected bank,” the official added.
Documents Required For Saheli Smart Card
To obtain the Saheli Smart Cards, the applicant will need to submit: an Aadhaar Card, PAN Card, proof of residence in Delhi, a passport-size photograph and any other documents required under bank-specific KYC norms.
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What Will Happen If You Lose Your Saheli Smart Card?
If you lose your Saheli Smart Card, report it to the respective issuing bank. They may provide a replacement card as per their policies.
The Delhi Transport Corporation (DTC) operates 44 depots in Delhi and one in Noida, maintaining an active fleet of 3,266 buses, out of which 1,950 are electric and 1,694 are CNG buses.
