• Source:JND
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Flight Ticket Prices: The Ministry of Civil Aviation (MoCA) on Saturday introduced airfare caps amid IndiGo flight disruptions that caused skyrocketing ticket prices in many routes. For five days in a row, IndiGo, the country's largest airline, cancelled hundreds of flights, primarily due to several reasons, including crew woes. With a lesser number of flights, airfares on certain routes have surged, drawing ire from the passengers

Aiming to address the soaring flight ticket prices, the government said it has invoked regulatory powers to ensure fair and reasonable fares across all affected routes. The limits will be in place till the situation stabilises, the ministry said in a statement.

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Murlidhar Mohol, MoS, Ministry Of Civil Aviation, shared price cap details, saying, "In public interest, the Ministry of Civil Aviation has issued fare caps to prevent unreasonable surge pricing caused by recent disruptions. We are committed to protecting passengers and ensuring stable, affordable air travel."

Airlines shall not charge the fares from the passengers more than the limits specified below:

Stage Length   Maximum Fare (In Rs)

Upto 500km       7,500

500-1000 KM     12,000

1000-1500 KM   15,000

Above 1500 KM  18,000

IndiGo Announces Automatic Refunds, Full Waiver

In another development, IndiGo on Saturday announced that it will offer automatic refunds for all cancelled bookings and a complete waiver on cancellation or rescheduling charges for travel between December 5 and 15.

In a post shared on X, IndiGo said it would issue automatic refunds and full waivers to passengers, with no questions asked.

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"No questions asked. In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment," the X post read.

The airline added, "We will offer full waiver on all cancellations/reschedule requests of your bookings for travel between 5 December 2025 and 15 December 2025."

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The statement concluded with an apology, "We are deeply sorry for the hardships caused."

Earlier, the Ministry of Civil Aviation directed IndiGo Airlines to clear all pending passenger refunds without delay. According to an official release, the Ministry has mandated that the refund process for all cancelled or disrupted flights must be fully completed by 8:00 PM on Sunday, December 7.

The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that any delay or non-compliance in processing refunds will invite immediate regulatory action under the Ministry's powers.
(With agencies inputs)

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