- By Aditya Jha
- Tue, 23 Sep 2025 04:06 PM (IST)
- Source:JND
Flight Refund Rules: Can a passenger claim for a refund after missing the flight? While a general perception is that the airlines do not return any amount in this case, the passengers can claim at least a share of the total cost. The passengers are required to cancel or reschedule their tickets at least a few hours before departure; however, they can still claim a refund as per the "no-shows" rules. The airlines have made this rule for the passengers who miss the flight due to various reasons. The rules suggest that the passengers are entitled to refunds, credits, or insurance claims depending on the circumstances.
No-Show Flight: Details you need to know
- A no-show is when the passengers do not board the flight without cancelling or rescheduling beforehand.
- The passengers can recover at least part of the ticket fees depending on the circumstances.
- While the airlines are not bound to return the base price, the passengers can still claim for a share.
- The Directorate General of Civil Aviation (DGCA) has directed the airlines to refund several charges, including passenger service fees and fuel surcharges.
- The agency stated that the passengers can reclaim the charges that were never used.
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Refund process for no-show flights:
- Log in to your airline account.
- Click on the refund section
- Submit a request for the unutilised ticket
- Keep tracking the refund using the case ID generated
- Follow up with customer support if you do not get the refund on time
The airline refund structure states that the base fare is non-refundable if the passengers miss the flight. The passengers are required to either cancel or reschedule the ticket beforehand. However, the passengers are eligible for other charges, including service fees, government-mandated charges, and multiple development fees.