• Source:JND

Microsoft’s latest attempt to position Windows as an “AI-first” platform hasn’t gone over well with users. Pavan Davuluri, the company’s Windows chief, shared a post on X this week calling Windows an “agentic OS”—a term Microsoft has been using to describe its push to make artificial intelligence an integral part of the operating system. But instead of enthusiasm, his update sparked a flood of backlash from frustrated users.

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The post came just as Microsoft kicked off its annual Ignite conference, where it typically unveils new developer tools and next-generation technology. Davuluri’s message was meant to highlight how people are already using Windows to power AI-driven innovation. Yet, for many, it only reinforced the perception that Microsoft is doubling down on a direction few users actually want. Replies ranged from exasperated to downright hostile. “Stop this nonsense. No one wants this,” one user wrote. Another bluntly added, “Bro, straight up, nobody wants this.”

The reaction was far from isolated. The overwhelming majority of responses criticised Microsoft’s current strategy, accusing the company of being out of touch with its user base. While a few defended the AI direction, they were drowned out by the chorus of negative sentiment. “You’re getting overwhelmingly negative feedback about all this AI stuff — and yet you persevere. Why? ” asked one commenter, capturing the growing disconnect between Microsoft’s AI ambitions and public frustration.

That frustration isn’t new. Many long-time Windows users have been voicing concerns about what they see as the platform’s decline — too many ads, unnecessary pop-ups, intrusive integrations, and a loss of the simplicity that once defined the OS. Critics say Windows now feels more like a vehicle for subscriptions and data collection than a reliable computing tool.

Adding to the discontent is Microsoft’s insistence on tying Windows installations to a Microsoft Account, something many see as invasive and unnecessary. “Windows isn’t free, and yet we’re treated like test subjects,” one commenter wrote. Others accused the company of neglecting performance and stability while chasing the AI trend. “It’s evolving into a bug-ridden slop pile,” one frustrated user said.

This comes amid reports that Microsoft has been diverting resources from its Xbox and Surface divisions to prioritise AI development. The shift signals just how aggressively the company is betting on AI — but for many users, that’s precisely the problem.

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Critics argue that before reinventing Windows as an “agentic OS”, Microsoft should focus on fixing what’s broken: improving performance, reducing intrusive features, and restoring the seamless experience users once loved. Until then, even the most advanced AI integration may not be enough to win them back.

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