- By Shivangi Sharma
- Wed, 02 Jul 2025 09:08 PM (IST)
- Source:JND
X Goes Down: On Wednesday, thousands of US users found themselves locked out of Elon Musk’s social-media platform X (formerly Twitter). According to outage tracker Downdetector.com, reports of service issues peaked at over 15,400 incidents by 9:52 am ET (7:30 pm IST)
Users across the country encountered inaccessible timelines, failed posts, and the inability to load content. The surge in complaints came around mid-morning, as users took to alternative platforms to confirm that X was down nationwide. Those impacted described sudden connection losses and error messages, asserting that the problem spanned from desktop to mobile devices.
Almost an hour after issues with X were first reported, the situation appeared to improve significantly. According to DownDetector, user reports of problems peaked at 13,605 around 10 am ET, but later dropped to just 267, indicating that the platform had largely stabilised. Similar disruptions were observed in the UK, where a surge in outage reports occurred at 2:52 pm local time.
Grok Reports Widespread Issues
The outage mainly affected major cities such as London, Belfast, Glasgow, Manchester, and Birmingham. In both the US and the UK, users experienced problems across both the X mobile app and website, suggesting a widespread system-level issue that impacted core functionalities across the platform.
Grok also reported that X (formerly Twitter) experienced an outage affecting the app (52 per cent), website (42 per cent), and servers (6 per cent). The disruption appeared to last about 46 minutes, with most users reporting recovery by 7:17 am PDT, though some still noted issues at 7:26 AM PDT. No official explanation has been provided by X or Elon Musk, leaving the cause unclear. While the outage was brief, it may have been intermittent for some users.
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The issue was first reported by Downdetector. Downdetector is an online platform that tracks service outages for popular services like X (formerly Twitter), Facebook, Instagram, Virgin Media, and more. It only flags an issue when the number of reports significantly exceeds the normal level for that time of day. Describing itself as “where people go when services don’t work,” the site gathers problem data from user submissions, social media, and other online indicators. Users can actively report issues, and the full methodology for detecting problems is detailed on Downdetector’s website.