- By Shailvee Tiwari
- Wed, 23 Jul 2025 02:50 PM (IST)
- Source:JND
Rapido Passenger Viral Video: A woman’s usual bike ride turned into a nightmare when her Rapido driver refused to give her a helmet and what happened next was even more shocking. Instagram user Priyanka recently shared a disturbing post about her ride with a Rapido bike taxi in Delhi. The driver casually told her she didn’t need a helmet, even though he wasn’t wearing one either. What followed was a scary ride full of traffic rule violations. “This might be the first time when I felt super unsafe with the way the Rapido driver was driving,” she wrote. He rode on the wrong side of busy roads, took dangerous turns, listened to music, and even shouted “Har Har Mahadev” every time they passed a Kanwad camp.
Despite repeated warnings, the driver kept up his reckless behaviour. Things took a terrifying turn when their bike crashed head-on into another two-wheeler, right in front of a Delhi Police car. No action was taken, and Priyanka had to walk to the metro station after paying the fare. She later posted a video showing both of them riding without helmets, tagging Rapido and writing, “This is just to highlight @rapidoapp @rapidocaptain to hire people who are responsible rather than those nonchalant guys who ride like they have nine lives.”
Her post quickly grabbed attention. Rapido responded with an apology and said, “We understand your safety concern and sincerely apologise for the unpleasant experience you had.” They added that helmets are compulsory and asked her to share her ride details for further action.
However, Priyanka decided not to press charges. “Maybe it was just not my day, but I didn’t get that much injured; rather, my rapido driver was. So, I didn’t register any complaint for him as everybody deserves a second chance.”
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Watch The Viral Video:
View this post on Instagram
The video shared two days ago garnered 2.2 million views from people. Users were quick to react to the viral video in the comment section. One user wrote, "Hope you are fine and dint hurt yourself much? You should definitely reach out to their support and complain about the driver because he is putting a lot of lives in danger like this."
"I booked a rapido cab with my girlfriend, and rapido driver was totally out, he was so drunk and was very aggressive, he started abusing and when I tried to call emergency help in rapido customer care, he was laughing., and guess what nothing happened with the captain and customer care team didn't took any legal action against him. It's about the safety of girls who are travelling using Rapido. Hope you fix these types of issues asap," a second user shared his experience.
"You have a good heart. Even after this incident, you didn't let the rider lose his job," added a third user. "I think it's not the rider's fault because if you see the video slowly by pausing, you can see the car door was opened unexpectedly and it diverted the bike to fall," added another user.