Toll Tax Exemption: You Don't Need To Pay Toll Tax If Your Vehicle Falls Under These Categories

Toll Tax Exemption: The National Highways Authority of India (NHAI) has recently been implementing measures to streamline traffic at toll plazas. However, we do come across toll plazas being crowded in certain instances. In most cases, the traffic congestion at toll plazas usually persists due to some vehicles trying to cross the toll plaza without paying the toll fees. These vehicles may have various reasons for not wanting to pay the fees, however, NHAI guidelines clearly outline only five categories of vehicles that are exempt from toll payment, with no further exceptions. 

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Focusing on the five categories of vehicles that are exempted from paying toll tax include Emergency Services vehicles, Defence Services vehicles, VIP vehicles, Public Transport and Two-wheelers. According to NHAI guidelines, emergency vehicles like ambulances, fire brigades, and police vehicles are exempt from payment of toll tax. Defence vehicles serving in the Army, Navy, or Air Force, as well as VIP vehicles used by dignitaries like the President, Prime Minister, High Court Judges and foreign dignitaries on State visits, are also exempt from payment of toll tax. State-run public transport vehicles and two-wheelers are also exempt from payment of toll tax, with exceptions for two-wheelers at certain national highway toll plazas.

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Another useful piece of information that you can use on your next trip where you can encounter a toll plaza. According to NHAI guidelines, vehicles should not queue for more than 100 metres at toll plazas and the time taken for the payment of toll tax per vehicle should not exceed 10 seconds. If these conditions are not met and the queue exceeds 100 metres, toll staff must allow cars to pass for free until the queue is reduced within 100 metres.