• Source:JND
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BESCOM WhatsApp Helpline: With the WhatsApp helpline numbers of Bangalore Electricity Supply Company Limited (BESCOM), it has become way easier for residents to register power supply or outage-related grievances directly with the supply company.

Why BESCOM Launched WhatsApp Helpline Number

Despite Karnataka being a power-surplus state, Bengaluru faces frequent power cuts due to infrastructure issues and increased demand, leading to overloaded transformers and technical constraints.

The frequent power cut would often overwhelm residents, leading to Bescom’s helpline number 1912 getting flooded with calls. To manage the high volume of calls and enhance customer support, BESCOM introduced WhatsApp helpline numbers for multiple districts earlier this year, allowing customers to report grievances more efficiently.

BESCOM Helpline Number: District-Wise Contact Details

For reporting outages and receiving updates, residents can reach out to the following numbers-

Bengaluru Urban:

8277884011

8277884012

8277884013

8277884014

Bengaluru Rural: To register power-related issues in Bengaluru Rural, residents can reach out at 8277884017 via WhatsApp.

Kolara: 8277884015

Chikkaballapura: 8277884016

Ramanagara: 8277884018

Tumakuru: 8277884019

Davanagere: 8277884021

Chithradurga: 8277884020

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Steps To Register Power-Related Complaints To BESCOM On WhatsApp

- To register an electricity-related issue in your area, the first thing you should know is BESCOM’s dedicated helpline number for your area.

- Click a Photo or make a video of the issue.

- Now send this photo or video to BESCOM via WhatsApp on the dedicated helpline number for your district.

- You can also send a simple message about the power issue in your area.

To know more details about the service or any issue with the WhatsApp service, you can dial BESCOM’s customer service number 1912. BESCOM assures residents that resolve grievances faster.