• Source:JND
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IndiGo Flight Cancellations: The Directorate General of Civil Aviation (DGCA)-appointed panel investigating the IndiGo flight disruptions is expected to summon the airline's CEO Pieter Elbers and Chief Operating Officer Isidre Porqueras on Wednesday.

News agency PTI, citing sources, reported that the four-member panel, comprising Joint DG Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, has been tasked to identify the root causes of widespread operational disruptions at IndiGo, which affected thousands of passengers across India.

The probe panel's mandate includes assessing manpower planning, fluctuating rostering systems, and the airline's preparedness to implement the latest duty period and rest norms for pilots.

The panel was formed by DGCA Faiz Ahmed Kidwai on December 5. It will also review the extent of compliance with the revised FDTL provisions, including analysis of gaps admitted by the airline and ascertain the accountability and responsibility for planning failures that led to the breakdown of operational stability, among others.

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Operation normalising, 1,802 flights operated on Monday

On the seventh day of disruption, IndiGo cancelled over 560 flights but ramped up its operation, gradually heading towards normal. As many as 1,802 services were operated on Monday.

As part of the normalising and passenger convenience measures, IndiGo has so far refunded a total of Rs 569.65 crore between December 1 and 7. For the cancellations between November 21 to December 7, refunds, amounting to Rs 827 crore, were cleared.

The airline also delivered 4,500 bags to the passengers out of the total 9,000, and will deliver the remaining in next 36 hours, the civil aviation ministry said in a statement.

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"Today (Monday) IndiGo plans to operate 1,802 flights to 137 out of 138 destinations, with 500 cancellations. (Also) 4,500 bags were delivered to customers out of the total 9,000 bags. (the airline) targets to deliver balance bags in the next 36 hours," the ministry said.

(With PTI Inputs)

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