- By Chetna Shree
- Thu, 19 Mar 2026 04:02 PM (IST)
- Source:JND
LPG Cylinder Booking: Amid rising concerns over LPG supply disruption due to the escalating conflict in the Middle East, arbitrary practices by some gas agencies have added to consumers' difficulties. Besides black marketing, consumers are facing issues such as overcharging, forced extra payments, delayed deliveries and irregularities in booking and supply.
In response, the government has advised consumers to report such problems through helpline numbers.
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How To Register A Complaint For Delivery Delays, Illegal Charges & More?
Consumers who are facing issues such as delayed deliveries, cancellations, or illegal charges can report them through the helpline numbers. Here's a list of helpline numbers:
1. Contact Gas Company's Customer Care:
- Indane: 1800-2333-555
- HP Gas: 1800-2333-555
- Bharat Gas: 1800-22-4344
2. Use LPG Portal or Mobile App: Visit the LPG Seva Portal or download the LPG Seva App on your computer or mobile device to directly lodge a complaint against your distributor and track its status online.
3. District Administration Control Room: 06183-223333
4. Consumer Helpline (Toll-Free): 1915
5. Consumer Helpline Website: consumerhelpline.gov.in
6. Central Public Grievances Department: https://pgportal.gov.in
7. Consumer Commission: If you face any financial loss or see no improvement despite repeated complaints, you can file a case with the District Consumer Commission to seek compensation.
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Important Rights Consumers Need To Know
- You cannot be charged more than the amount shown on the receipt.
- No separate home delivery charges are allowed.
- A receipt must be provided upon delivery.
- The weight of the cylinder must be accurate.
- You have the right to request the vendor to weigh the cylinder on a proper weighing machine.
- The vendor is required to carry a functional weighing machine.
(With Jagran.com Inputs)