Ola CEO Bhavish Aggarwal and comedian Kunal Kamra engaged in a verbal spat on social media platform X (formerly Twitter) on Sunday after the latter raised concerns over the situation of the company's electric scooter service centres. The war of words began when Kunal Kamra posted an image showing numerous Ola electric scooters parked in front of a company's service building. The scooters could be seen closely packed together and visibly covered in dust.
Tagging Union Road Transport Minister Nitin Gadkari in his post, Kamra flagged the poor situation at the service centre.
"Do Indian consumers have a voice? Do they deserve this? Two-wheelers are many daily wage workers' lifeline... Anyone who has an issue with Ola Electric leave your story below tagging all...," he wrote.
Do indian consumers have a voice?
— Kunal Kamra (@kunalkamra88) October 6, 2024
Do they deserve this?
Two wheelers are many daily wage workers lifeline…@nitin_gadkari is this how Indians will get to using EV’s? @jagograhakjago any word?
Anyone who has an issue with OLA electric leave your story below tagging all… https://t.co/G2zdIs15wh pic.twitter.com/EhJmAzhCmt
Kamra's post was instantly picked up by the users who promptly started sharing their experiences with the company's two-wheelers. "Ola has a pathetic service," wrote one user, to which Kamra replied, "Worse is the leader has no reply."
Kunal Kamra's post irked Ola CEO Bhavish Aggarwal, who dismissed Kamra's post as a "paid tweet" and asked him to "come and help" out.
"Since you care so much Kunal Kamra, come and help us out! I'll even pay more than you earned for this paid tweet or from your failed comedy career. Or else sit quiet and let us focus on fixing the issues for the real customers. We're expanding the service network fast and backlogs will be cleared soon," the Ola CEO wrote on X.
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Since you care so much @kunalkamra88, come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career.
— Bhavish Aggarwal (@bhash) October 6, 2024
Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding service network fast and backlogs… https://t.co/ZQ4nmqjx5q
The personal attack on his career did not bode well with Kamra who lashed Bhavish Aggarwal for being arrogant.
"Paid tweet, failed comedy career, and sit quietly. Indian businessman at their humble best... If you can prove I am paid for the tweet this or anything else I must've said against private companies, I'll delete all social media and sit quietly forever," he said.
Paid tweet, failed comedy career & Sit quietly.
— Kunal Kamra (@kunalkamra88) October 6, 2024
Indian Businessman at their humble best…
If you can prove I am paid for the tweet this or anything else I must’ve said against private companies, I’ll delete all social media & sit quietly forever. https://t.co/kvC8CGC6NR
Tagging a stand clip of one of his stand-up acts, Kamra wrote, "On my failed comedy career here's a clip from last year when I surprised an audience... Anything else you arrogant, substandard, prick."
Ola's boss again took it to Kamra's career and asked him to come work for the company's service centre.
"Chot lagi? Dard hua? (Did it hurt) Aaja (come to) service centre. Bahut kaam hai (We have a lot of work). I will pay better than your flop shows pay you. Show your audience how much you truly care and whether you're only gas," he said.
Chot lagi? Dard hua? Aaja service center. Bahut kaam hai. I will pay better than your flop shows pay you.
— Bhavish Aggarwal (@bhash) October 6, 2024
Show your audience how much you truly care and whether you’re only gas and BS. https://t.co/yEvxhoGTvR
Responding to Bhavish's post, Kamra asked him to return the money of customers who are not happy with the Ola scooter.
"I don't need your money. People not being able to get to their workplace need your accountability. Show your customers that you truly care," he wrote.
Responding to Kamra's "refund" post Ola CEO said that the company has enough programs to cater to the customers if they face any service delays.
