- By Vikas Yadav
- Tue, 03 Sep 2024 02:11 PM (IST)
- Source:JND
Soon after reports of the green line issue on OnePlus smartphones, several users are now taking to social media to report display issues with Vivo and Motorola handsets. The instances of users reporting about the incident are on the rise after a system update, according to The Tech Outlook. While some companies reportedly offer a free replacement during the warranty period, this can become a serious problem after the warranty period is over.
Citing an X user (@yogeshyaa), the report shared instances when a green line appeared on displays of the Motorola G82 and Motorola G52 smartphones. A few other instances on X also highlight that the issue may also exist on the Moto G72 and Moto Edge 30. In these cases, a user may be denied free repairs if the product is out of warranty.
Motorola G82 and G52 screen issue
— yogesh yadav (@yogeshyaa) September 2, 2024
Hello @motorolaindia @Moto what is this pic.twitter.com/F8aRu4urz8
Do note that the case is not limited to these smartphones, scattered reports on the microblogging platform hint the issue may also affect other Motorola smartphones such as Moto G45 5G, Moto Edge 20 Pro, and more. Here are a few more instances from X
Hey @Moto_Support @motorolaindia , So today out of nowhere my phone moto g72 got a green line in the display...first it was there for a minute and after few hours now its permanent bold green line. @Moto pic.twitter.com/YjaNVSF8N8
— Dhruv sanghvi (@Dhruvsanghvi14) September 2, 2024
🚨 Frustrated with RAJLAXMI TECHNOLOGIES!🚨
— SHREE KIRAN K (@ShreekiranK) August 28, 2024
Took my Moto Edge 30 for a green line issue on August 12th (under warranty). It’s August 28th, and still no phone. Staff keep giving vague excuses and missing behaving. 17+ days without my device. @motorolaindia #motorola #motoedge30 pic.twitter.com/ru3TfLKeLM
Hello there @motorolaindia @Moto @Moto_Support I am a user of Motorola Edge 20 pro 5G suddenly a few days ago a green line appears on my screen . And it disappeared but after few hours it appears and After few days two lines appeared on my screen. My device is out of warranty. pic.twitter.com/Bj44lMzKOo
— MANISH CHANDRA (@M_anishchandra) September 2, 2024
Apart from Motorola, the faulty display issue also affects Vivo's flagship smartphones, the report added. The X user highlighted cases of a green line on display on the Vivo X80 and X70 Pro Plus. In the case of the X80, the company is reportedly charging users Rs 14,000 to fix the issue. Here are the instances from X.
Vivo X80 Green line -
— yogesh yadav (@yogeshyaa) September 2, 2024
Vivo Service center demanding 14k for screen replacement
Hey @Vivo_India what is this https://t.co/y97oZgEDcz pic.twitter.com/RVOBA0VeEN
Vivo v25 Pro
— Shishupal Shende (@shishupal358) August 30, 2024
White line after mobile update out of warranty @Vivo_India @stufflistings @GyanTherapy @AmreliaRuhez pic.twitter.com/cavF5YCfFS
Vivo X70 Pro+ green line issue #vivox70greenline pic.twitter.com/Vb7JNbwJrK
— yogesh yadav (@yogeshyaa) September 2, 2024
In most of these cases, the green line appears after a software update. However, a clear reason remains unknown as the respective brands have not issued a statement. The green line issue has been a major concern recently, notably on Android smartphones.
OnePlus and Samsung have offered free screen replacements for select smartphone models affected by the green line issue in the past. Other smartphone makers have not addressed the concern via a public announcement or offered free repairs outside the warranty duration.