UP Transport Dept Launches 149 Helpline For 24x7 Services; Driving Licence, Fitness, e-Challan Support Available

Chief Minister Yogi Adityanath’s constant monitoring has led to major improvements in the Transport Department’s services. Citizens in Uttar Pradesh can now access transport-related information and register grievances through a new short helpline number, 149, available round the clock.

The helpline will provide assistance for services including driving licences, vehicle registration, permits, fitness certificates, road tax, pollution certificates, BH-series registration, EV subsidy, e-challan, e-DAR, and other online facilities. The existing toll-free number, 1800-1800-151, will also continue to function in the same way.

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To use the service, callers can dial either number from a mobile or landline, select the required service, and receive the relevant information or link via SMS. Complaints will be issued a unique number for tracking, and citizens can also check complaint status online at upgov.info/transport.

Officials have cautioned people to make payments only on authorised portals such as parivahan.gov.in, and to rely solely on the department’s verified WhatsApp chatbot, 8005441222, to avoid fraud.

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Transport Commissioner Brajesh Narayan Singh said the short number was launched for public convenience. “Now, 24-hour services are available on both numbers. Our goal is safe roads, easy services, and satisfied citizens,” he said, adding that regular reviews will ensure faster grievance redressal.