- By Nidhi Giri
- Tue, 27 Aug 2024 06:01 PM (IST)
- Source:JND
A user on X (formally Twitter) has shared the account of his journey on the Tejas Express from Mumbai to Ahmedabad. In a post on X, Prithwiraj Mukherjee detailed how the train he was travelling in was suddenly cancelled due to intense rain in Gujarat, leaving passengers stranded at Vadodara junction for hours without any prior notice on August 27. According to Prithwiraj, the most unbearable part of the ordeal was when the air conditioning was switched off, leaving passengers feeling suffocated and trapped in the stagnant air.
The passenger also pointed out that a Vande Bharat Express train, which was travelling on the same route, managed to reach Ahmedabad.
''No official intimation. Just AC switched off. While rain has affected service, the Vande Bharat, which ran parallel to us, has reached Ahmedabad. We are left to our devices. Vadodara is flooded. There is nowhere to go. There are senior citizens and kids on this train. If the Vande Bharat can go from Vadodara to Ahmedabad, why cant other trains?'' Prithwiraj Mukherjee wrote on X.
Dear all. I am on the Tejas Express 82901. Got on at Mumbai Central at 1545 and should have reached Ahmedabad Junction at 2215. Due to rain, the train has been canceled at Vadodara.
— peeleraja (@peeleraja) August 26, 2024
No official intimation. Just AC switched off. While rain has affected service, the Vande Bharat,…
When passengers confronted railway officials, authorities yielded to offer help. However, the situation worsened when passengers from other cancelled trains were allowed to board the Tejas Express, according to Mukherjee's account.
He further shared lived updates of his journey, criticising the Railways for their inadequate communication, unclear instructions, and ineffective management of the situation.
'''Faults can happen. My biggest anger was the way we were treated. They tried to smoke us out of the compartment by turning off the air source (AC). Also if the fault was so severe, how did the Vande Bharat reach Ahmedabad? Are other passengers lesser humans than Vande Bharat passengers?'', he wrote in another tweet.
This is what i look like after 24h of staying awake and sitting outside a train loo for 2h pic.twitter.com/AShPEdJTxn
— peeleraja (@peeleraja) August 27, 2024
After his post went viral, the official X handle of Railway Seva responded to it.
They wrote, ''Water was flowing above the track, Vande Bharat higher clearance and advanced prevention of water ingress into the electrical equipment allows this train to run in deep water even more than 200 MM water above the track. Other Locomotives of trains (other than Vande Bharat ) don't have such clearance and can't be operated after the water level above the track is more than 150 mm.''
Railway Seva also asked the passenger to share his journey details for further assistance.
We request you to please share the journey details (PNR/UTS No.) and Mobile No. with us preferably via DM. You may also raise your concern directly on https://t.co/JNjgaq11Jl or dial 139 for speedy redressal.
— RailwaySeva (@RailwaySeva) August 27, 2024
Torrential rains lashed several parts of Gujarat on Monday, inundating low-lying areas. Three people have died, seven are missing in rain-related incidents, and hundreds have been relocated to safer areas. The India Meteorological Department (IMD) has forecast “heavy to very heavy rains”, with isolated extremely heavy downpours expected in several districts of the state until Thursday morning. The weather body has also issued a red alert as parts of Narmada, Sirendranagar, Rajkot, Tapi, Mahisagar and Morbi, Dahod and Vadodara were among other districts that received over 100 mm of rainfall.