• Source:JND
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Google has announced that it has fixed a short but significant service outage that impacted a number of its platforms, as well as other services reliant on its cloud infrastructure. This issue was global in scope and impacted Google Chat, Meet, Gmail, Drive, and Calendar. Furthermore, major applications like Spotify, Snapchat and Discord, which depend on Google’s cloud services, reported issues. The tech giant confirmed that all affected services have been restored, and a detailed examination will be published after the internal investigation is done.

Services Affected by the Outage

The outage began to surface around roughly 11:20 p.m. IST, impacting a host of Google services. As per the company's statement, the following services were impacted:  

  • Google Chat
  • Google Meet
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Cloud Search
  • Google Tasks
  • Google Voice

In an official statement, the company said:
 "The issue with Google Chat, Google Meet, Gmail, Google Calendar, Google Drive, Google Cloud Search, Google Tasks, Google Voice has been resolved for all affected users."

Google added:
 "We will publish an analysis of this incident once we have completed our internal investigation."

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Impact on Other Platforms

The disruption was not only limited to Google services. Other platforms such as Snapchat, Discord, and even Spotify that depended on Google Cloud’s backend infrastructure suffered considerable outages as well.

Downdetector.com reported that at the peak of the outage, there were:

  • Around 14,729 reports of Google Cloud being down in the U.S. at 12:02 a.m. IST
  • 46,000 outage reports on Spotify
  • 10,992 outage reports on Discord

 

Considerable improvement was noted by 3:48 a.m. IST where Spotify reports were just over 1,000 and Discord outages were down to 200. However, Google Cloud’s status dashboard was still saying that some services were experiencing “residual impact” and work was ongoing for full resolution.

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Recovery and Next Steps

As noted in the news, the prompt recovery indicates Google's capability to manage large-scale outages, but at the same time highlights the overwhelming number of services that depend on its cloud infrastructure. Even during short outages, an entire ecosystem built around it can suffer devastating consequences. 

According to Google’s cloud dashboard, work is being done to clear the outstanding impacts, while most services are back to normal operations within a few hours.

Even though the outage lasted a few hours, it disrupted daily operations for businesses and users. This case demonstrates how cloud infrastructures have become an integral part of today’s businesses. Services such as Spotify, Discord, and Snapchat that rely heavily on Google Cloud are prone to suffer cascading consequences during even brief downtimes. Users will be able to receive a detailed report from Google after the internal review is completed.

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