Bengaluru Viral Video: A Bangalore Metropolitan Transport Corporation (BMTC) bus conductor found himself in hot water after assaulting a passenger over a Rs 5 change dispute. The incident, which was captured in a viral video, occurred on a BMTC bus near Rainbow Hospital in Marathahalli. The passenger, identified as Abhinav Raj, took to social media to share his ordeal, stating that he was assaulted by the conductor after refusing to pay in cash and requesting to make the payment via UPI.

In the video, the conductor can be seen interrupting Abhinav’s complaint and demanding that he speak in Kannada. The conductor was also heard saying, “Record a video and show it to whomever you want,” before proceeding to assault the passenger.

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Abhinav, who is relatively new to the city, having been in Bengaluru for less than a year, expressed his disappointment with the incident. He stated, “As someone new to Bengaluru, I have volunteered for various social work initiatives in the city to give back to it. For the conductor to use language as a crutch to get violent or abusive shouldn’t be acceptable.”

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In response to the viral video, the BMTC has taken immediate action, suspending the bus conductor with immediate effect. An official announcement declared, “BMTC bus conductor from Depot 32 (Surya City), while on duty on route 500 DC/7, had misbehaved with the passenger named Sri Abhinav Raj over Rs 5 change at 21:40 PM. Due to his misbehavior with the public, he was suspended with immediate effect on August 8, 2024.”

“The BMTC gives high priority to the safety of passengers. Strict disciplinary action is being taken against those found guilty of any kind of misbehavior with passengers,” the statement read.