HighLights
  1. Microsoft 365, Outlook, Teams down for over five hours.
  2. OpenAI and Anthropic AI services also impacted by outage.
  3. Microsoft actively working on server recovery for affected users.

Thousands of users on Microsoft's platforms, including Outlook, Teams, Copilot and Microsoft 365 faced disruptions after the US tech giant was hit by an outage for hours in the wee hours of Friday. Around 1.3 lakh users on the outage tracker Downdetector reported issues accessing Outlook around 1 pm.

OpenAI's And Anthropic's AI Services Affected

Microsoft 365, Outlook, Teams and other apps of the company remained disrupted for their users for more than five hours, with the ⁠outage also hitting connectors used by OpenAI's and Anthropic's AI services.

What Microsoft Said On Outage

Microsoft said it was still working to return affected servers to service, and had observed limited recovery as users gradually reconnected. Reports ‌of Outlook problems peaked at 138,058 around 1 p.m. ET and had fallen to around 34,490 by evening, according to Downdetector.

(With Agencies Inputs)


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