• Source:JND
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In an extraordinary development for Indian innovations and the global hospitality sector, AI-based systems for hospitality functions have now received a specialised treatment. ‘NamAIste’—the world’s first GPT for hospitality—has been launched officially at the IIHM Global Campus Kolkata. It has been designed by Dr. Suborno Bose, Chairman of IIHM and one of the most AI-excited people, and is likely to transform the entire engagement of the hospitality world with artificial intelligence.

"It is not just a tech marvel but a dawn of a new way of thinking." — Dr. Suborno Bose

What Is NamAIste?

Unlike other AI models, which are more generalised in nature, NamAIste – IIHM Hospitality GPT is an LLM (Large Language Model) specifically built for the hospitality industry. It goes beyond providing standard GP features and operates as a multilingual encyclopaedic resource that offers:

- Access to global best practices

- Hospitality insights from 60+ countries

- Industry-standard SOPs and trend analysis

- Support in multiple languages, including Indian regional tongues

Built in India, for the World

Developed in collaboration with Entiovi Technologies, NamAIste stands out for being:

- Entirely open-source

- Rooted in Indian innovation and values

- Tailored for students, educators, and industry professionals

"The uniqueness is creating the knowledge base from 60 countries… Imagine a student in Bengal asking about Japanese culinary history and receiving an answer in Bengali." — Sanjoy Chatterjee, Director, Entiovi Technologies

Global Recognition for Indian Tech Leadership

The event saw an international attendance from the hospitality industry including leaders, chefs and CEOs, thus marking India’s place on the global AI map.

"If the US can have Google and China can have DeepSeek, India now has NamAIste." — Dr. Suborno Bose

NamAIste is being dubbed a game changing initiative in the Make in India and Viksit Bharat undertakings, epitomising the innovation of Indian technology in domain specific AI advancements.

Human-First, AI-Assisted Vision

Despite being a cutting-edge technology, NamAIste doesn't aim to replace people—it aims to enhance their capabilities.

"AI cannot change the human factor. Our industry is a people industry… AI will assist this to ensure that we rise to the customer’s expectations." — Dr. Suborno Bose

Key Benefits of NamAIste

- Transforms hospitality education with real-time, localized knowledge

- Empowers decision-making with global data insights

- Supports educators and students with multilingual and region-specific assistance

- Bridges industry and academia using AI-powered tools

A Gift to Global Hospitality

While IIHM campuses across India were celebrating the launch, NamAIste was not simply presenting as a technological marvel, but as a hallmark of India’s contribution towards global hospitality education and innovation.

"We don’t just teach hospitality management—we teach the business of hospitality." — Dr. Suborno Bose